N4T Investigates: Tucson water raises rates - KVOA | KVOA.com | Tucson, Arizona

N4T Investigates: Tucson water raises rates

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After months of planning and hearing water rates for Tucson Water customers have now gone up.

So, how much is this going to cost you? 

Our News 4 Tucson Investigators figured out exactly how much you will pay over the life of the new plan.

Under the old plan the average customer's water bill was $35.20. 

Under the new plan the average bill will go up to $37.97 in the 1st year and then $41.05 by 2020. Leading to an overall extra cost of $103.24 over the two year period.

"We challenged ourselves to make them as low as possible and bring them down about a half a percent per year," said Tucson Water Director Timothy Thomure. 

However, during a May city council meeting, several residents talked about how the increases would affect them.

"The only opportunities that I have to continue to live in my home is to ask you please to consider other means to finance what has to happen with water other than laying it on the back of the ratepayer," said one Tucson resident.

The new plans also calls for increases to the service rate and reclaimed water rate.

Reclaimed water will go up 6.9%, service charges will be increased 17.6%.

The low-income assistance program will also change under the new plan. Low-income customers used to be given 50% off their bill. They will now be given the base rate plus the first 1,500 gallons for free.

Tucson city officials were considering a 4-year plan. They voted 6-1 to adopt a 2-year plan.

The new rates started on July, 2nd. 

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