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N4T Investigators: Car not repaired 6 months after crash - KVOA | KVOA.com | Tucson, Arizona

N4T Investigators: Car not repaired 6 months after crash

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TUCSON – A man is still waiting for car repairs 6 months after a crash.

Victor Rivero’s vehicle was in a crash on December 12. Ramon Valencia was at the collision scene and offered to take the vehicle to his shop, Gearhead Motorwerks.

The shop burned down on January 9. The fire cause is undetermined, according to Battalion Chief John Walka from the Rural/Metro Fire Department.

Valencia said he considered bankruptcy, but he wants to take care of his customers. He now runs a shop called Gearhead Autoworks on South Euclid Avenue.

Valencia claimed he was paying for Rivero’s rental car. But Rivero provided a receipt that shows Valencia only paid part of the balance in May.

“I felt bad his shop burned,” Rivero said. “But then you kind of wonder, did the guy have insurance?”

Valencia said he had insurance and is working on reimbursement.

Rivero is hoping his car insurance company, Allstate, will help.

“Allstate is just kind of like, ‘It's not our problem anymore,’” Rivero said, “‘our hands are tied. You go find your own way to get out of this now.”

Douglas Levy is Rivero’s attorney.

“Allstate can take care of this problem in one day,” Levy said. “Allstate has all the money in the world. It has the ability to do that.”

An Allstate representative said the insurance company did its job. The claim was investigated, and the company wrote a check for more than $10,000 very quickly. The representative said the problem may be different if Rivero had taken his car to a shop Allstate preferred.

“Now that I think about it, yeah, I would have,” Rivero said.

Rivero is not the only person losing money after the fire. Ricky Haverty lived on Gearhead’s property and helped in the shop.

“It was very heartbreaking,” he said. “The cars that were in the shop. The customers that lost their vehicles. I lost 30-plus years of mechanic's tools and equipment.”

Haverty is doing odd jobs trying to make a living.

“Thanks to Salvation Army and the Red Cross we were able to get into a trailer park,” Haverty said. “But no money, no work. It’s tough.”

Valencia said he still has not received all the parts for Rivero’s car. He said the job should be finished in about one more month.

Rivero is still making loan payments for the car that is in Valencia’s shop.

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