N4T Investigators: Out of Gas - KVOA | KVOA.com | Tucson, Arizona

N4T Investigators: Out of Gas

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TUCSON – A mobile home park is enduring the worst weather of the winter without gas.

Parklane Mobile Estates, on Park Avenue near Irvington Road, lost gas about 3 weeks ago. The repairs are expected to take about 2 more months.

Monique Karnap said the worst aspect of the outage is having no hot water, but she has family about 5 minutes away.

“We just need some kind of help, some kind of answers,” she said.

The property manager, Cindy Borquez, declined an on-camera interview but answered questions on the phone. She said most residents have been kind, cooperative and understanding.

Residents can get a $25 rent credit for space heaters and electric burners.

She said it would not be reasonable to discount their rent during the outage.

The Arizona Corporation Commission is in charge of gas line inspections. John Mazza is the Safety Division Director.

“This is a prudent operator,” he said. “They've just got an old system that they are trying to maintain and deal with.”

It is called a master meter property. Southwest Gas feeds to one point, but the property owner is responsible for all the lines inside the park.

That system is more than 40 years old. The property owners have hired a contractor to replace all the lines, which will cost well over $100,000, according to Borquez.

Mazza said this type of issue is common. There are about 1,000 master meter properties across the state. This 137-lot project is small to medium, according to Mazza.

“We're trying to protect lives,” Mazza said. “If I had family members living in a mobile home park, I would hope that the person that was overseeing that mobile home park was as prudent as we are.”

Mazza said the company has hired an experienced contractor that is capable of completing the job as quickly and safely as possible.

The property owners also have an option to let Southwest Gas do the repairs and take over the system. A Southwest Gas representative said the price of that process is confidential.

Southwest Gas also sent crews to help on the site, even though the property owner is responsible.

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