CRIME TRACKERS: KVOA viewers help out elderly man who had iPad s - KVOA | KVOA.com | Tucson, Arizona

CRIME TRACKERS: KVOA viewers help out elderly man who had iPad stolen

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TUCSON - It's not the crime of the century, but it's a crime that made a lot of people cringe.

We first told you about it last Friday.

An elderly man who just got a new i-Pad had it stolen from under his nose by a young man who promised to help the 83-year-old set up the device.

John, asked us to conceal his identity, he told us, and “I felt very upset and violated because of the fact that I trusted the individual.”

John said the thief not only stole the iPad but his trust.

The incident took place at an Oro Valley restaurant on November 21st.

John claimed he had just come back from the Apple store where he had taken a class on how to set up and use the iPad. He was talking to a friend about it, when the suspect joined in on the conversation. “He came over and introduced himself as a Verizon technology information officer.  He was in Tucson doing a seminar.”

The suspect offered to set up the iPad, John bought him a beer.

He told John he needed to go outside to work on an app that works with the satellite.”

Not knowing much about the technology John said ok, and at the same time he received a call. The thief left and never came back.

The saving grace so John thought was that he had purchased insurance on the tablet from Verizon. He put in his claim and included the Oro Valley Police report.

Today he received a notice the claim had been denied, the reason, he didn’t use the iPad long enough to fit their criteria as far as their insurance coverage of the device.

This outraged John because he didn’t use the tablet because it was stolen. However, he is giving Verizon one more chance to make good on the insurance claim.

In the meantime a News 4 Tucson viewer and his wife watched the story. Aaron Johnson owns a production company and is busy getting ready for a big job in Atlanta he said the story was heart wrenching because it hit home. 

His father in law is about the same age as the victim, and they are his technical support when he has questions.  He said his wife could see something like that happening to her dad.

So they thought about it and called News 4 Tucson. He told us, “We got a bunch of iPads we're a production company so we have them around the shop I thought let's just donate one. 

It's the holiday season so I thought it would be a good idea. And if he needed help getting it set up we could absolutely do that.”

If Verizon doesn't come through with a new iPad. Audio Visual Management said it will.

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