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N4T: Investigators: Veteran finally gets needed surgery - KVOA | KVOA.com | Tucson, Arizona

N4T: Investigators: Veteran finally gets needed surgery

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It was more than a year ago when Tucson resident Stuart Brown was told he needed immediate surgery on his back.

It was in January  when Brown showed up for that immediate surgery, only to find out it had to be canceled.

The reason, Brown says the Tucson VA hospital told him it was because they lost his medical records.

"They says we lost your paperwork. And I went what. Yeah it's gone nobody knows where it's at. And I went come on, I was having a hard time with that., I went ballistic," said Brown.

After his surgery was canceled Brown called News 4 Tucson Investigator Nick VinZant. Then, days after our story aired Brown says he finally got that immediate surgery.

"I feel good for the most part I feel real good but I gotta be real careful about what I do," said Brown.

Brown says that's while he's not entirely pain free he's going to physical therapy and can walk around his neighborhood.

As for his interactions with the VA, Brown says they're getting better but still have a long way to go.

"They need to probably get some more personnel but on the whole I guess they are improving somewhat," said Brown.

VA officials say they could not get into detail about Brown's medical records because of privacy concerns.

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