N4T Investigators: Generation scammed - KVOA | KVOA.com | Tucson, Arizona

N4T Investigators: Generation scammed

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Tucson - Sara Faruolo recently received a text from someone claiming to be from Chase Bank, requesting a "security update",  and saying that Sara needed to reconfirm her account information.  A second text provided a link to what was supposedly Chase's website.  The texts came from scammers trying to get Sara's personal information.  

Sara doesn't even have an account with Chase. "I'm actually glad I don't have one, " she told the News 4 Tucson Investigators. "Because I might have fallen for the scam."

Sara, who's 28 and works in marketing, didn't fall for it. But the better Business Bureau says a growing number of millennials have been victims of this and other scams. Millennials are generally regarded as those between 18 and 34. 

Faruolo said, "I think millennials are open to getting scammed a lot because we do have a lot of different online profiles, so it's easy for the wrong information to get into the wrong peoples' hands.

The BBB has done research showing that while seniors and baby boomers are certainly  vulnerable, overall, victims are trending younger.

Susann Miller of the BBB of Southern Arizona says some millennials have fallen into a "comfort" zone. "They are just more comfortable with technology so they're more comfortable to, you get a scam on your phone, to just go ahead and clicking on the link, or engaging in some manner as to whatever it's asking you to."

A spokesperson for JP Morgan Chase says like other banks, it doesn't send emails or texts that require customers to provide personal information. If you get a call or email from your bank that you think might be legitimate, call the bank to confirm, never respond with any personal information to this scam or any other suspicious call or email you get.

And here's another way you can tell it's a scam: the link texted to Sara did not contain the letters "https". That stands for "Hyper text transport protocol secure," and it means the site is secure.

Miller said, "In this particular case with the website, the address had five letters between the actual Chase Bank website, so they had created obviously their own site." 

Miller says over $50 billion was lost to scammers last year. Sara Faruolo is relieved she didn't become another victim. "It definitely made me think twice about where I put my phone number, especially my address, personal information like that. I just never want to give it up to those people who are looking to do you harm."

The News 4 Tucson Investigators still get calls almost every day from viewers regarding  various scams, many saying they got one of those phony calls from crooks saying they're from the Internal Revenue Service. As we have reported many times, the IRS does not call anyone; they send notices in the mail. That's really all you have to know about that scam.

To get detailed information about scams, you can go to the Better Business Bureau's Scam Tracker site, by clicking here: https://www.bbb.org/scamtracker/us/

Remember, if you have any story you would like the News 4 Tucson Investigators to look into, please email us at investigators@kvoa.com, or call our tip line at 520-955-4444.

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