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N4T Investigators: Inaccessible - KVOA | KVOA.com | Tucson, Arizona

N4T Investigators: Inaccessible

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TUCSON -

Despite her disability, Amanda Parkman gets through her workday like anyone else, until she gets to the intersection of Grant and Campbell.

“Other people are not recognizing accessibility and it’s really frustrating,” said Parkman.

The ‘’other people” Parkman is talking about are Sun Tran officials.

Parkman says that in September, Sun Tran changed the bus route she takes to work.

Instead of one bus, she now takes two. That is not the problem.

The problem is that to transfer buses, Parkman has to navigate a divot filled grass field, a gravel tract and a bumpy parking lot.

“Try getting over that in a wheelchair. It’s frustrating and dangerous," said Parkman. "Because of my condition, I have brittle bones, so if I tipped over there is definitely a possibility of me breaking a bone. Not even a possibility. It will happen.”

Parkman says she tried to talk to Sun Tran officials about her accessibility issue before they made the change.

“I sent them an email and got an email," said Parkman. "An automatic response saying that we will direct it to the appropriate department and then nothing."

News 4 Tucson also reached out to Sun Tran officials, they were not available for an interview.

The transportation organization does provide wheelchair accessible buses and vans.

Parkam says that while she uses those services, there is too much demand.

All she wants is the same opportunity as everyone else.

"People say oh it's not a big deal. Well, it's not a big deal because it doesn't affect you," said Parkman. "Imagine that if this wasn't an issue, it wouldn't even phase me if this was simply having a sidewalk."

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