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N4T Investigators: A Tucson couple's VA fight - KVOA | KVOA.com | Tucson, Arizona

N4T Investigators: A Tucson couple's VA fight

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TUCSON- A Tucson couple told the News 4 Tucson Investigators they continue to get the run around when dealing with the Veterans Affairs Department, including making multiple trips to Phoenix this year for meetings that never occurred.

Michelle and Leo Davis say they have traveled to Phoenix twice this year for a scheduled hearing before a decision board, only to be told the VA had no idea why they were there.

“We were supposed to have a hearing on March 3,” Michelle said. “We drove all the way to Phoenix and the hearing officers weren’t there and they said they weren’t aware of the hearing.”

Michelle said the VA told them they sent a letter stating the meeting was actually on March 31, but the Davis’ said they did not receive the letter until after they made the trip to Phoenix.  The Davis’ were out of town on the 31, so they rescheduled in April.

“We drove back on April 14,” Michelle said.  “They did the same thing, ‘Oh we don’t show that we scheduled for a hearing.’”

Michelle said they were promised by a hearing officer that they would have a hearing on April 14.  They eventually did speak to someone at the VA that day, but they were told they needed to provide more information.

Now, the Davis’ say the VA is forcing them to re-submit documents they already provided in order to hopefully set up another opportunity to speak before the decision board.

“The VA has a problem with vets,” Leo said.  “They send [you] through these hoops, quite a few hoops saying ‘Ok you’re fine, you’re not fine, we have different protocols that we have to go through.’ It just takes a long time for them to react on it and that’s sad.”

“They draft people to go to the service and people volunteer to go to the service.  They go fight for their country and their country ain’t fighting for them, ain’t trying to help them,” Michelle said.

The Davis’ are looking to recoup back benefit payments from 2001, when Leo went in for the first time to have stints put into his heart.

“In the report it says that they made an error, that it shows 2001 when he had the first stint,” said Michelle.  “That’s what we’ve been appealing this time, to go back to 2001.”

The Davis’ say they received financial reimbursement in 2010 but only going back from his last surgery in 2008. 

The couple said they are just looking for what was promised to the Vietnam War vet.

After the News 4 Tucson Investigators reached out to the VA, officials at the VA did speak with the Davis’ last week.

However, the Davis’ say that discussion did not further their progress in speaking before a decision board and only added to their frustration.

“It’s taking a toll on us right now,” Leo said.  “We sit back and we just wait to see what is going to happen, but nothing is happening.  Nothing, not a thing is happening right now.”

But the VA told the News 4 Tucson Investigators that they were working with the couple to make sure their case would be looked into and they had a plan to make that happen.

The News 4 Tucson Investigators will continue to follow the process between the Davis’ and the Veterans Affairs Department.

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