Jun 24, 2014 10:56 PM by Marissa Esquivel
LAUREL, MISS. - The story of a girl who was told to leave a KFC because her face was "disturbing" to customers has caught attention around the world.
But after hiring an investigator to look into the family's claims, KFC says the story doesn't add up.
Victoria Welcher, 3, whose scars are from an attack by a pit bull, received gifts, free surgeries and more than $135,000 in cash.
Jackson, Mississippi, franchise owner Kirk Hannon released a statement:
"We continue to take this report seriously, and of course have great sympathy for Victoria and her family," the statement read. "Since we have so far not been able to verify the incident in our internal investigation, we have also hired a third-party consultant to conduct an independent investigation to help us resolve this matter."
The statement continued that no matter what, the KFC Corporation has committed to donating $30,000 to help with the little girl's medical bills.
The child's grandmother, Kelly Mullins, reported the alleged incident happened on May 15, surveillance videos show no one matching the description of the little girl or her grandmother were in the store that day.
The grandmother told a local television station that her order included mashed potatoes and sweet tea, records show no such order was placed at around the time the incident was alleged to have taken place.
The investigation is ongoing.