Dec 6, 2013 7:40 PM by Nathan O'Neal
TUCSON - A gas outage caused by an equipment problem has affected about 180 homes and with crews working all day – nearly 80 homes have been re-established, according to Southwest Gas.
Southwest Gas spokesperson Libby Howell said it was caused by an equipment problem by its supplier El Paso natural gas. That problem has since been fixed. “This outage was caused by a flow malfunction on our supplier’s system. They’ve investigated that, they’re stilling investigating that [and] taken steps to allow us to restore service,” Howell said.
When Tom Carlson and his wife Mary Ann woke up Friday morning, they were met with an unexpected surprise. “We had no idea what had happened...what was going on or whether it was just our house or the neighborhood,” Mary Ann said.
They had no hot-running water, no working stove and no heat because it all relies on natural gas. “You know it’s tolerable. I got a sweater on. The sun’s coming up a bit so I don’t think we’re going to freeze to death,” Tom said.
However, crews worked throughout the day to turn gas off at each individual home. Crews then had to return to each home to turn the gas back on, but only if someone was home.
“This is a small outage as these things go. It’s about 180 customers but of course everyone is very concerned about it because it’s cold out and we want to get those people turned back on right away,” Howell said.
As of 5p.m., Howell said that nearly 80 homes had been re-connected to gas services but crews will continue to work into the night.