The Investigators

Feb 10, 2014 7:26 PM by Matthew Schwartz

N4T Investigators: Taking customers for a ride?

TUCSON - He goes by the name of Glen Clancy. If you've searched on Craigslist under "automotive services," you might have seen one of his ads, under at least six different business names.

The names include "Glen's Mobile Mechanic;" "Arizona Mobile Auto Experts;" "Mystic Desert;" "Road Runner;" and a name some former customers find ironic, "Honest Auto."

Ivana Davis of Tucson is suing Clancy to try to get back the $5,100 she paid him for body work on her Kia Spectra, which was involved in an accident. Davis told the News 4 Tucson Investigators that Clancy took her car apart in her front yard, left her a salvage hood, and vanished.

"It's been a year and I'm still trying to get my money back," Davis said. "He vanished. He did not want to return my calls, he didn't want to contact me back."

Another one of Clancy's former customers, Eddie Rojas, said he had a problem with his Ford Bronco. Rojas told the News 4 Tucson Investigators that the truck had a leaking oil pan, and he saw Clancy's Craigslist ad under the name, "Honest Auto." Rojas says he paid Clancy $730 to make repairs.

Rojas said, "I drove it back and forth to work for about three days, and it broke down on the highway."

Rojas says after his truck was towed to the garage Clancy worked out of at the time. He claims he didn't hear from Clancy for two or three days, so he want to the garage. Rojas says Clancy wasn't there, his car was unlocked, and the keys were on the driver's side seat.

Rojas and Ivana Davis are just two of several former customers who contacted the News 4 Tucson Investigators saying that Clancy will not return their calls. We went to Clancy's house to try to get some answers for them. He ignored us and went inside his home.

Clancy has advertised that he's certified by the National Institute of Automotive Excellence as a "Master Technician." A spokesman for the ASE told us he has no record of Clancy being certified.

While working on this report, the News 4 Tucson Investigators learned that Clancy has used in one of his Craiglist ads the name of a respected car repair business called "Arizona Automotive, LLC," which is in Prescott Valley.

The Better Business Bureau of Southern Arizona gives "Glen's Mobile Mechanic" an F rating.

This isn't the first time Glen Clancy has been in the news. Dateline NBC caught Clancy in a sting last May. He said a perfectly fine car (that had been previously inspected) needed a new fuel pump, estimating it would cost $750 for parts and labor.

Now, in addition to Ivan Davis' lawsuit, she and Rojas have filed complaints about Glen Clancy with the Arizona Attorney General.

Rojas told the News 4 Tucson Investigators, "If I had to take anything away from this, I would say, 'Do your research on a mechanic.'"

Indeed, you should always ask a mechanic for references and speak with customers before forking over any money.

If you have a story you'd like us to investigate, email us at investigators@kvoa.com. Or call our tip line, (520) 955-4444.

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