The Investigators

Mar 23, 2012 9:04 PM

Investigators explain Walmart gift card scam

TUCSON - Early this week, in The News 4 Tucson morning meeting, many people on our team said they received a text or email and it looked suspicious.

The News 4 Tucson Investigators went fishing for answers and we found out many of you got the same message, claiming you won a free $1,000 gift card from Walmart.

The email is pictured so you know what to look for.

It reads: "You have been chosen to receive a FREE $1,000 Walmart Card!" However it requires you have to click on a link to get the card. That's when things start to get fishy. Fraudsters will try to bait you for personal information. And if you think you're smart enough to not get hooked just clicking the link opens a can worms.


"But in fact if I click on that link, it could be just simply as much as executing code or downloading a piece of software onto whatever device I'm using."

Senior Information Security Analyst Kelley Bogart with the University of Arizona says that means spyware. Instead of a single credit card number fraudsters are *casting a net to catch all your info.

These scams are showing up as text messages on smart phones.

Borgart says when you are connected to the internet you're more vulnerable and that's why you're seeing more text messages.

"It needs to be protected in the same way that we would protect our laptops or our desktops."

The News 4 Tucson Investigators reached out to Walmart:


"....we are very unhappy to learn that there is a scam intending to defraud our customers and we encourage them to contact the Federal Trade Commission (FTC) or their state's attorney general's office. Walmart doesn't participate in these types of promotions and has no affiliation with them. We don't participate in any type of promotion that would ask for certain personal or financial information.

It's important to note the Walmart customer service survey website (http://survey.walmart.com/) requires information from a Walmart receipt, such as the transaction number. If this information is not requested, please report the site to the FTC at www.ftc.gov.

For more information about our privacy policies as well as report fraudulent activity, visit our privacy and security page at: http://walmartstores.com/privacysecurity/

--Kayla Whaling
Walmart Spokeswoman

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