Affordable Care Act

Nov 14, 2013 11:32 AM by NBC News

Fixing HealthCare.gov's low numbers

The political problem for President Obama is feeling the heat from both Republicans and Democrats. Not only is he hearing from critics, but supporters are worried too.

Today the White House gets an earful from Senate Democrats: "Nobody who supports health care reform and supports successful implementation of the Affordable Care Act is satisfied with what we've seen out of the website," said White House Press Secretary, Jay Carney.

President Obama continues to reassure Americans. "We're working overtime to make sure the law works the way it is supposed to," said President Barack Obama.

But with less than 27,000 people signed up for health insurance through the federal website - and 106,000 - republican critics insist it's time to start over. "I'm going to give it a grade. This was an F!" declared Rep. Darrell Issa, (R) California.

Lawmakers say their phones are ringing off the hook with constituents who say the website's not the only problem. "I've called this number because I couldn't get through on the website. I've waited for two weeks. I haven't heard back," said Senator Rob Portman, (R) Ohio.

The Obama Administration promised that the site will be ready by November 30th, but the government's chief technology officer can't say for sure. "The team is working incredibly hard to hit that goal," said U.S. Chief Technology Officer Todd Park.

Even Democrats - supporters - are increasingly frustrated. "My constituents need this website to work," said Rep. Michelle Lujan Grisham, (D) New Mexico.

The White House is sure to hear more of that today.

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