BBB Alert

Nov 20, 2012 1:34 PM by Sarah Arevalo

BBB gives tips for avoiding layaway pitfalls this holiday

TUCSON- During this holiday season, layaway has become more popular for people struggling through these hard economic times.

People find it helpful to spread the cost of an item over a long period of time rather than paying it all at once. Although this plan may be very convenient, it may result in loss of money or even the item getting lost, the Tucson Better Business Bureau warns in a news release. Over the past year, BBB has received complaints about how items were not in the condition that layaway users left them. Consumers usually place furniture, toys and jewelry on layaway.

"It's important to know the policies up front. For instance, a lot of items might not be eligible for layaway on big sale days so call the store before you head down and stand in line on Black Friday," said Kim States, BBB President. "Also, the worst thing that can happen with layaway is the company going out of business. So be sure to only sign up with a reliable retailer."

BBB suggests that consumers consider how long the item can be on layaway, because once the time is up then the item goes back to the selves. You should also consider where your item is being held, and if there is a specific date in which you must make each payment. BBB also advises consumers to know the company's refund policy and if there is a restocking fee.

For more tips on how to make wise purchasing decisions this holiday season visit:

www.tucson.bbb.org/bbb-news

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